Snapdeal.com — nokia 5310 black read

 
2 Reviews
India
 nusair ali on May 20, 2019
I ordered 2 item.. Hair oil and one phone.. Hair oil is not original and i placed return order and phone is very much old and back case not attached in back panel.. There is lot more scratches in display.. And i already placed a return order but they only returned one item only.. Snapdeal team sent an email and they ask me to do take some photos and sent to them.. And i did it, till now no reply..

nokia 5310 black read

Complaint Status


[May 20, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, May 20, 2019
Dear Nusair,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

On 28 April I purchased an item on snapdeal, after few minutes I cancelled the item because of my wrong adress and I got a notification that they will refund it with in 10 working days, but still I didn’t get any single money

Snapdeal.com Customer Care's response, May 22, 2019
Verified Support

Hi Midhun!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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    Customer satisfaction rating
    62%
    Complaints
    12335
    Pending
    4005
    Resolved
    6578
    phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    location
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - nokia 5310 black read