[Resolved]  Snapdeal.com — nokia 5310 black read

I ordered 2 item.. Hair oil and one phone.. Hair oil is not original and i placed return order and phone is very much old and back case not attached in back panel.. There is lot more scratches in display.. And i already placed a return order but they only returned one item only.. Snapdeal team sent an email and they ask me to do take some photos and sent to them.. And i did it, till now no reply..
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Snapdeal.com Customer Care's response
Dear Nusair,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

On 28 April I purchased an item on snapdeal, after few minutes I cancelled the item because of my wrong adress and I got a notification that they will refund it with in 10 working days, but still I didn’t get any single money

Snapdeal.com Customer Care's response, May 22, 2019
Verified Support
Hi Midhun!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information