[Resolved] Snapdeal.com — non delivery of order | |||
I had ordered an accuchek 100 strips on snapdeal. Paid via debit card. At once i got a message of the order delivery. But neither i got a call from the courier boy not the item. I made a complaint in [protected]@snapdeal.com. After repeated requests they reply with fixed answer of giving 1-2 days to respond, but all gone in vacuum. Disappointed with snapdeal being so unprofessional. They are not contacting me and customers are also not given any no to contact them directly. No courier name is informed to the customer. Very disgusting. Was this information helpful? | |||
Oct 10, 2018 Complaint marked as Resolved The Snapdeal team contacted me with the courier boy, from whom I came to know that he has delivered the item in the wrong address. After talking to me he picked up the item and delivered it to me today. I got The package sealed. anyway thanks to team of consumer complaint for resolving it so early. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 Snapdeal.com Customer Care's response Hi Sheelrc, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||
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