[Resolved]  Snapdeal.com — Non refund of money

Address:	Gurgaon, Haryana, 122011
Website:	www.snapdeal.com

I have placed an order of rs 7600 on 16th of may, but since i havent applied the voucher at that time, so i cancelled my order and placed the same after applying the voucher which cost me around 6800. As far as the snapdeal refund policy is concerned the money should be refunded in 10 days. After completion of 10 working days i lodged a complaint on their portal stating that my money has not been refunded into my account, they replied that they have initiated the refund on 16th may itself but somehow the bank has not delivered it. So i ask them about the transaction no of my order so that i can directly ask the bank about the same. But they blatantly refused and asked me to show the proof of my bank account statement. After a day i again send them a mail in which i gave a screen shot of my account statement. But adding to my dismay, they didn't even reply. So i called them after a day or so at that time they asked me to send account statement in pdf format. Later that day i send them required thing in pdf format. But i didn't get any confirmation from their side. For the last 5 days i have been calling them regularly, but their reply is that this thing will be resolved in 24 hrs. I am literally fed up with their pathetic replies that i will never ever order from snapdeal

I want my refund at the earliest. My complaint no is 42158402