[Resolved] Snapdeal.com — noora black leather jacket

Kdream's Cosmos

from Durg, Chhattisgarh

Address:

Hoshangabad, Madhya Pradesh, 484110

-date of incident[protected]
-client number - not available
- i ordered noora black leather jacket from snapdeal. Transaction was successful and money deducted from my account. (Canara bank throught net banking)
But snapdeal says my order is not completed, and any money taken from my account will be refunded within 48 hours, now it's been 48 hours and i dont think they are considering about it.
One more thing when i try to contact snapdeal customer number it says - we didn't have any order from this number, yet i've used exact the same number to register on snapdeal, and they are still sending me offers on that number.
So please help me to refund my money.
Thanks
Amount was-7499 rs.

+3 photos

Was this information helpful?

No (0)

Yes (0)

Jan 12, 2018

Complaint marked as Resolved

Solved by the snapdeal. After a long process. Problem with snapdeal- 1. Why the products are there in your website which is not available anymore. 2. Your automatic fund reversal system is bull*t

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

Snapdeal.com Customer Care's response Dear customer (Kdream's Cosmos),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Jan 10, 2018

Updated by Kdream's Cosmos The company is keep giving me dates.
2 or 3 more days. And nothing happens.
Still no money credited in my account.
I request this forum officer to push the Snapdeal company more..
Or after 2 or 3 days later i will report on the police station for a fraud case..
Thank you.

Jan 12, 2018

Updated by Kdream's Cosmos Solved by the snapdeal. After a long process.
Problem with snapdeal-
1. Why the products are there in your website which is not available anymore.
2. Your automatic fund reversal system is bull*t