[Resolved] Snapdeal.com — Not accepting my return even after complaining so many times

Aravindhrajs

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	www.snapdeal.com

Order id : [protected]

I purchased lenovo z2 plus on 23rd april 2017, and i faced serious issue with the mobile camera. And i raised a return request on 24th april 2017, but snapdeal customer care has rejected the return request without any proper intimation. Then i called the snapdeal customer care to report the issue, but they are not accepting the return request and not responding properly..
Also it has a easy return policy of 14 days.. This is really cheating... I want these products to be returned and my money should be given.

My email id : aravindhraj. [protected]@gmail.com
My phone number: [protected]

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May 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Snapdeal.com Customer Care's response Dear Aravindhrajs,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal