[Resolved] Snapdeal.com — not delivering of item

[Resolved] Snapdeal.com — not delivering of item

P papiyadr from Gobardanga, West Bengal

I had ordered a combo of kajan pencil in offer. After 3/4 days i got mail that they could not contact with me, that is because my aircel number suddenly got stop which has been happened in all over country, so requested for second attempt and i changed my number there. But they dint deliver it. Now i am getting mail, "your order has been cancelled". I say why? What is about our trust with their renowned company? Really its very disappointing having such issue with snapdeal.. Was this information helpful? No (0) Yes (0)
Apr 25, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Snapdeal.com Customer Care's response Dear Customer(papiyadr), We care about your grievance. Please enable us to assist you better by sharing your complete order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Mar 24, 2018 Snapdeal.com Customer Care's response Dear Customer(papiyadr), We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal
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Comments

Rahulpwr79777

from Noida, Uttar Pradesh

No quality and genuine check. Seller are selling fake products on snapdeal and they are doing nothing to stop them. I think i will mislead the customer who spend money for genuine quality products and get the fake one.

Snapdeal.com Customer Care's response, Mar 17, 2018

Verified Support

Dear Rahul(Rahulpwr79777),

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Mar 26, 2018

Verified Support

Dear Rahul(Rahulpwr79777),

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal