[Resolved]  Snapdeal.com — not picking up the product to refund my money

May 30, 2020

Updated by Reena_4k Order ID: [protected]
Phone/Mobile Number: [protected]

Dear Sirs,

I requested Philips 4011 Beard Trimmer (Black and Red) on 30th April 2020 (order ID - [protected]). I received my product on 11th May 2020.

The product parcel was tampered very smartly. When I opened that product, the beard trimmer is not reliable. It looks duplicate product.

Therefore, immediately I sent cancellation request (within half an hour).

I am getting messages that they will arrange pick up within 2-3 days. Same email I am getting from them after 2-3 days. As of now they have sent 4 emails (Name - Manish Kumar, Shivam Rana, Prashant Sharma, Satish Prasad).

I need my refund back because I have spent 1898 Rs. Cash. Their customer care number is not familiar I have called so many times, it is messy and wasting of time. I have already spent so much time behind my refund.

Therefore, please look into this matter urgently and arrange my refund.

Regards,
Reena