[Resolved]  Snapdeal.com — not received but showing product delivered

I have ordered a loreal paris shampoo few days back. Yesterday it was showing product delivered but i did not recieved the product. I was in home entire day and i did not get any call from courier. Even none of my family members got the product. If they want to deliver the product they should call me. Snapdeal is totally fraud. Their business is going to end soon. Please refund my money back if you cannot deliver the product to me, if you cheat other people's money like this, you will be nowhere oneday. Pleasw refund my money.