[Resolved] Snapdeal.com — not refund my amount

Prasad P2k

from Hyderabad, Andhra Pradesh

Address:

560100

I have ordered the product on 1st dec'2017, it was delivered on 8 the dec'17. But when i opened the box the product was defective and returned and item was picked up 19th dec'2017. Till now no refund has initiated and still shows your item will picked up on 28th dec'17. I have follow up customer care 2 times, there is no response. Please take action and refund my amount.

Ram

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Jan 30, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2017

Snapdeal.com Customer Care's response Dear Prasad (Prasad P2K),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dec 29, 2017

Updated by Prasad P2k Thanks for your response, I got refund now