[Resolved] Snapdeal.com — not refunding for the returned product

[Resolved] Snapdeal.com — not refunding for the returned product

L LENOVO CUSTOMER

Snapdeal is not refunding my money back. I have ordered redmi note 3 mobile of ₹11, 999 which was defective so i returned it back to them which they received then i asked for refund. They just say due to internal problem we can't refund back then i asked which internal problem they say this we don't disclose with our customers. But i have paid 11, 999 rupees where are they? I need my money. Order id:- [protected] Suborder id:- [protected] +2 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2020 Complaint marked as Resolved They just say due to internal problem we can't refund back then i asked which internal problem they say this we don't disclose with our customers. Snapdeal.com customer support has been notified about the posted complaint. Aug 07, 2020 Updated by LENOVO CUSTOMER Snapdeal customer support says due to internal problem we can't refund back then i asked which internal problem they say this we don't disclose with our customers. Then what should i do ? I lost my ₹11, 999. I need my refund money as soon as possible. Verified Support Aug 10, 2020 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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