[Resolved] Snapdeal.com — not taking return a damaged product - order id - [protected]

Bhartesh Jain

from Mumbai, Maharashtra

Website:

www.snapdeal.com

Hi, i orderd shoes worth rs. 8448 and my order id is [protected]. Snapdeal delivered a devective product to me. For the same i reqested to return it. Snapdeal is not allowing to return / refund it. As per its turms and condition i can return the product, if this of inferrior quality or damaged.
I have reqested several times to return it but they are saying they cannt process request for return without giving any reason.

Was this information helpful?

No (0)

Yes (0)

Oct 20, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Snapdeal.com Customer Care's response Dear Bhartesh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal