Snapdeal.com — not taking return a damaged product - order id - 19763046972
BhBhartesh Jain on Sep 12, 2017
Hi, i orderd shoes worth rs. 8448 and my order id is 19763046972. Snapdeal delivered a devective product to me. For the same i reqested to return it. Snapdeal is not allowing to return / refund it. As per its turms and condition i can return the product, if this of inferrior quality or damaged.
I have reqested several times to return it but they are saying they cannt process request for return without giving any reason.
[Sep 12, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Snapdeal.com Customer Care's response, Sep 14, 2017
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
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