[Resolved]  Snapdeal.com — note received the product what I have ordered

Address:Manager Hotel India House Mcleod Ganj Upper Dharamshala Distt. Kangra Himachal Pradesh, Kangra, Himachal Pradesh, 176219

I have ordered ridhim torch 10w but you have sent me such a normal torch jy i dont know what is that. Very cheap item. It is not more than rs-100/- it is totally different. How you can send a item which is not orderedkindly don't cheat your valuable customer like this. Kindly pick you product anda make my refund as soon as possible. So that in future i will take care of myself about your fraud. You should not do this particularly with the people of himachal pradesh.
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Apr 16, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
Snapdeal.com Customer Care's response
Hi Ramesh!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

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Today I received letter in which mentioned that i am selected in lucky draw on Snapdeal anniversary celebration contents and I win 1, 00, 000 rupees so I just want to know that is it true or fake

Snapdeal.com Customer Care's response, Mar 16, 2020
Verified Support
Dear Dipali,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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