[Resolved]  Snapdeal.com — order cancelled without my knowledge

I placed an order for Automatic toothpaste dispenser and was told that I will recieve it . The courier company didn't have the manners to call and inform about the delivery. I rescheduled the order for specific time then also noone called or atleast tried to contact me. Very disappointed I was looking forward for the product. My Order was for Everything Importated Automatic toothpaste dispenser with toothbrush holder. Nobody called me to inform they would be coming and didn't even have the courtesy to call.Ridiculous.
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Aug 7, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
Snapdeal.com Customer Care's response
Dear Preethy,

We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

Regards,
Team Snapdeal
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