[Resolved]  Snapdeal.com — order closed

Address:Papum Pare, Arunachal Pradesh, 791111
Website:snapdeal.com

My order id: [protected] after purchsin through netbankin, since 3 days it was being prepared to be dispatched and now its showin order closed, iam not sure what does it realy mean, did my order got cancled as there is no option to cancel the order either,, what i can see is track order,, even if i clicked it order is preapring for dispatched (Closed)
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Sep 25, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Aug 17, 2017
Updated by Agusty Tarukh
a while ago when i email the coustomer supprt, abt the order they told me the order has been shipped thorugh thier so called trusted courier partner, and when i asked them to provide me the trckin id and the courier service they choose this is what i got
Verified Support
Aug 23, 2017
Snapdeal.com Customer Care's response
Dear Agusty,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have placed refund order on 11th Aug 2017, but till now i havent received refund amount for order id.

Order ID: [protected] (1 Item) DETAILS
Placed on 09 Aug, 2017

Monazshoes casual shoes Sneakers White Casual Shoes.

Cash amounting rs. 599.

Snapdeal.com Customer Care's response, Aug 23, 2017
Verified Support
Dear Shikato,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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