Snapdeal.com — order id: [protected] reference no: 47479649 snapdeal cheated

Address:Kapurthala, Punjab, 144802
Website:Snapdeal

Dear sir,
Please refer above order no on snapdeal.

I am feeling like cheated by snapdeal.

First mistake they did, did not update status of order after delivery of the yonex racket.
They send me bill of delivered item with courier details.
I paid 1400 for pair of racket, one racket is broken in a week, other racket broken after 3 week. Mater was reported to snapdeal, i got call from mr sachin, ms neha etc, we are looking into matter and finally snapdeal lied to me this order is not delivered by them. They lost all values and started cheating customer. Yonex substanded product is still sold online, no action taken.
Snspdeal people are shameless, trained to lie the customer.
Please enquire the matter.
Regards
Ajay
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Snapdeal.com customer support has been notified about the posted complaint.
Jul 13, 2018
Updated by Ajay.
Dear Sir
Please refer order id: [protected] reference no: 47479649 snapdeal cheated.

Bothe Badminton rackets are broken with in 10 days. When matter was brought in notice of Snapdeal, instead of trying to resolve the issue, snapdeal opted to tell lie to customer. They said on record order was not delivered by snapdeal. Snapdeal send me the invoice of same item 02 days ago on mail.
Beware customer, that have no ethics and value.
Once any company start cheating customers, it means soon it will finish.
My family and friends have stopped dealing with snap-deal because of poor customer services.

Please enquire the matter and update.
Regards
Ajay
Complaint comments 

Comments

Dear Sir/Madam,
I have received two messages (seems to be fake) which I am forwarding to you for your information. Sorry to say that the personal details of customer are not being maintained by you. Don't do that. Good luck.
AKANKSHA JAYAPATI

Snapdeal.com Customer Care's response, Jun 26, 2018
Verified Support
Hi Jagadish

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal

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