[Resolved] Snapdeal.com — order id [protected] | |||||
Zoeva rose gold complete eye makeup kit shown as an original product of zoeva brand and heavy discount also was given to show that it was original product. Bought this for my wife. But the product is fake. And my wife did not want the fake product. Product delivered on 22.06.2018 and return request raised on same day. On 25.06.18, snapdeal refused to accept my return request citing some internal policy. Tried contacting customer care but snapdeal does not let you connect to any live person and it is wrong on snapdeal to refuse to accept returns when they have a no questions asked 7 day returns policy. Please help. Was this information helpful? | |||||
Jul 27, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 26, 2018 Snapdeal.com Customer Care's response Hi Anden, Very sorry for the inconvenience. We've noted down the order ID. We'll get this checked & connect with you. Thanks! Team Snapdeal | |||||
 2 Comments | |||||
Comments
I purchased item from snapdeal and i got the product. after delivery i checked up my item it was damaged. after i asked for replacement but they did not do it.people are telling that once through snapdeal ordered the product but in the delivery box they sent one stone as per the mobile weight. so do not purchase any costly item from snap deal.
Snapdeal.com Customer Care's response, Jun 27, 2018
Verified Support
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+91 11 4637 1100 [Customer Care]
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There is no responsce from the snapdeal regarding to my concern...
Raised a return request but still its not approved
Snapdeal is doing fake business
There is contact for the snapdeal executive
They are blaming the people
Very sorry for the inconvenience. We've noted down the order ID. We'll get this checked & connect with you.
Thanks!
Team Snapdeal