[Resolved] Snapdeal.com — from past 2 weeks return product is not picked by courier | |||||
My order id: [protected] placed on 10th oct and delivered damaged product on 21st oct and i placed return on 22nd and it was accepted on 24th oct. But till now no one has come to pick the product and i was sending mails to [protected]@snapdeal from past 2 weeks, but no use they are saying courier will pick the product. No direct cc contact number or escalation process. Very bad experience with snapdeal customer care. Was this information helpful? | |||||
Nov 7, 2018 Complaint marked as Resolved Yesterday they have picked the product after 14 days. Thanks to consumer complaints for escalating the issue.
Snapdeal should stick to their timelines and proper communication to the customers to avoid such complaints. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 06, 2018 Snapdeal.com Customer Care's response Hi Jaya, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
 4 Comments | |||||
Comments
Dear team,
I would like to inform you that i have received an sms for winning a lucky draw, however i don't remember that i have purchased or registered anywhere for this. I would rather request you to check and try to stop this if this is an fraud.
I would like to inform you that i have received an sms for winning a lucky draw, however i don't remember that i have purchased or registered anywhere for this. I would rather request you to check and try to stop this if this is an fraud.
I bought a necklace from snapdeal but returned it due to some reasons and didn't yet received the refund... And ur customer care no. Is also not getting. Plz help
Snapdeal.com Customer Care's response, Nov 8, 2018
Verified Support
Hi Ramya,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
I have yet not received zxg memory card 128 gb class10 memory card under subjected id [protected] but you showed that it has been delivered on 25 oct 18. i have recieived the message that it is being delievered but i haven't received it
Snapdeal.com Customer Care's response, Nov 8, 2018
Verified Support
Dear Customer,
Hope you are doing good.
Apologies for the inconvenience caused. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.
Regards,
Team Snapdeal
Hope you are doing good.
Apologies for the inconvenience caused. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.
Regards,
Team Snapdeal
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The product was fake
I claim for refund
They estimated the date of pickup of product
But they didnt come and no response from snapdeal
Is snapdeal fraud ??
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal