[Resolved] Snapdeal.com — order id:[protected] | |||
Hi Team, I had ordered for Football design sportswear from snapdeal and the delivery was made on 26th April 2019 and no one had received the delivery at my home and i get a message on that day saying the delivery is made and when i tried to contact the number who had delivered the product it was switched off and i couldn't reach him at all.Tried calling him multiple times on the same day but to no avail. I have been following up with Snapdeal team from that day onwards and every time i am just receiving an automated email saying that my concern is being looked into and will respond in next 48 hours. I had made the payment for the product online and there is no update at all from snapdeal team. I had shared the call details to them saying i couldn't reach the delivery executive on the same day in the email but still i am yet to get the product and nothing has progressed on my request. I was called only once on this and i was told that it is being looked into and its almost 1 and half month now and nothing much is being done on this. Please initiate a refund or deliver the product to me. Was this information helpful? | |||
Jul 30, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||
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You had requested not to share my mobile number and I had done the same and today I get a call from this number [protected] claiming himself as a snapdeal customer executive and he said that he will initiate a bank transfer and he needs the debit card details and also wanted me to share the details cvv number and when I told him that why would you want that details he is reluctant on the same and kept on saying that it is needed.
The only thing is that how can that fraudster get all the details and come back to me with all this information.
I have shared his number.
Please take what all necessary actions can be taken from your end.