[Resolved] Snapdeal.com — Order No. :[protected] (Hindware 3 in 1 Wall Mixer...)

naresh23nov

from Delhi, Delhi

Address:	New Delhi, Delhi, 110030
Website:	www.snapdeal.com

I have not received replacement for my Order No. :[protected] (Hindware 3 in 1 Wall Mixer...). Explaining snapdeal customer care online, have send many emails and I have also requested through snaspdeal mobile app, but finding no solution. Getting assurance every time. Now they have closed my request. I gave all proofs related to my order. I have receipt from courier company, I have recording of pickup boy. I have mail from courier company claiming that they delivered the picked up product to snapdeal wherehouse.

I have attached the receipt given by your courier boy while he came for pickup for replacement where it is clearly mention that he took two courier packets for replacement.
I ordered for (Qty -2) Hindware 3 in 1 Wall Mixer with Long Bend Pipe F280022CP ordered on 19 Oct 2016 (order no. [protected] & [protected]) but instead they sent me 2 (Qty) Hindware 5 Flow Overhead Massage Shower. I received only one replacement and waiting for the other one.
Attached are the receipt received from your courier boy and picture of packets given to him for replacements.

Naresh Kumar
[protected]

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Dec 11, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Snapdeal.com Customer Care's response Dear naresh23nov,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal