[Resolved]  Snapdeal.com — Order not delivered

Address:New Delhi, Delhi, 110020
Website:m.snapdeal.com

Hello

Order ID:[protected]

Today a bluedart courier man called me and talked about the address and delivery and i told him to deliver the order but i kept waiting and he did not deliver . I also called him but he is not answering the phone.
When he called today i explained him the address but he was not listening .
Kindly tell him to deliver the order at our door step please. Because he was saying that when i will reach your address you come to the end of lane street. I said that when you come to our address it is very easy to come in the street and our house but he did not start his journey from the courier facility to deliver the order.

The phone number of bluedart courier man is [protected].
He is not delivering nor answering the phone
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Dec 17, 2016
shreepoo's response
No customers service and product not delivered

Verified Support
Dec 20, 2016
Snapdeal.com Customer Care's response
Dear Shaima husain,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
Complaint comments 

Comments

16th 12 2016 your product is on delivery on massage will be come but product is not delivered
Shreepoo1432 @gmail.com
Mobile no: [protected]

Snapdeal.com Customer Care's response, Dec 20, 2016
Verified Support
Dear Shreepoo,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Last few days ago i had received a neckless set. but it was returned and you have paid to bank account. till now i have not received unbox bigger benefits coupon vide no SVAfcb8c8ccd. pl arrange .
Snapdeal.com Customer Care's response, Dec 20, 2016
Verified Support
Dear Bijit Mazumdar,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information