[Resolved] Snapdeal.com — order not placed but amount deducted from bank

Aniket Buchade

from Kolhapur, Maharashtra

Address:	Kolhapur, Maharashtra, 416003
Website:	www.snapdeal.com

I palced an order on 17 jan 2018 for a perfume named azzaro chrome edt 100ml which was failed for payment but the amount of product amounting 1980rs was deducted from my bank. When i tried to reach snapdeal they keep on sending mails saying reverse payment will be made within 2 days. That period has passed but still i havent recieved my refund. Please help me regarding this or else i will turn to consumer court for this matter. Thank you.

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Feb 25, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 20, 2018

Updated by Aniket Buchade When you are going resolve my refund of Order Id [protected] you said you'll take it as priority.
If sooner i not reciever my reverse payment i will share everything on sicial media with proof and move to consumer court for filling a case against Snapdeal.
i use facebook, twitter, whatsapp, instagram, youtube for sharing images and videos of how you are good at your customer services and handling customers.

Verified Support

Jan 22, 2018

Snapdeal.com Customer Care's response Dear Aniket,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal