[Resolved]  Snapdeal.com — order not received as required

I valerian dsouza placed an online order with snapdeal on 3rd december 2018 order no-[protected] for 2 white and pink barbie printed quilt for kids. Order has been deliverd on 7th december 2018. But when the parcel was opened only one peice of the item orderd has been found in the packet whereas payment has been done for 2 peices. When tracked the order it shaws both the items are delivered. What am i to do now?
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Jan 25, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Snapdeal.com Customer Care's response
Dear Leeshu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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I have received a letter from snap deal.com prize department for winning prize of 10 lakshmi. Please clarify it and protect ur customers. i am attaching a letter copy for ur kind perusal.
Snapdeal.com Customer Care's response, Dec 11, 2018
Verified Support
Hi Ravindra,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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