[Resolved]  Snapdeal.com — order not received but payment made

I placed an order at snapdeal for a timex black analog watch on 19 oct 2017 and paid by card. On 24 oct order status is showing delivered but i have not received my order till date. I contacted snapdeal via email on 24 oct but no response. Also tried to contact via telephone but no option to talk to executive.
My order id is [protected]
Sub order id is [protected]
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Nov 28, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Snapdeal.com Customer Care's response
Dear Dinesh Ramniwas Patidar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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