[Resolved]  Snapdeal.com — order status is showing delivered but order is not delivered yet

Order status of an order id: [protected] (Placed on 22 oct, 2018 and suborder id: [protected]) is showing delivered but in actual order is not delivered yet.
Kindly refer below screenshot which says that order is delivered on 24th november 18 but that order was not delivered to me on the mentioned date.
Also refer attached mail in which it is mentioned that order is going to be delivered
Between 27 november to 1 december 2018.
And i haven't got any order delivery mail or sms for mentioned order.
Request you to look into this matter and revert as soon as possible.
+2 photos
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Jan 11, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Snapdeal.com Customer Care's response
Hi Jagdish,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Purchased reebok shoes and after using few days I learnt that the product is fake and now they are not answering

Snapdeal.com Customer Care's response, Dec 11, 2018
Verified Support
Hi Anup,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Snapdeal.com Customer Care's response, Dec 15, 2018
Verified Support
Dear Anup,

We understand that our team has updated you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.

Regards,
Team Snapdeal
Snapdeal lucky draw online citing mukesh mehta 130000 citing and Aditya Singh please helf me my number[protected]

Snapdeal.com Customer Care's response, Dec 11, 2018
Verified Support
Hi Somu,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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