[Resolved] Snapdeal.com — order was exchanged

Ajdevi Kindo

from Ahmedabad, Gujarat

Website:

www.snapdeal.com

As order a saree on snapdeal o price 1248/- and was going to be delivered on 28th AUG, 2018 but the product arrived on 25th aug and when the packet was opened just cant explain the saree wont cost even 100/- Andafter recieving the product i m sending mails about the product they are saying that the product is on the way, so as suddenly said dat the product is delivered on 25th aug and wat and where is the problem is created, n send the pic of the product, snapdeal is now not responding me, and also on 28th aug again the product is delivered to me, but has refused to accept it.If online shopping websites are delivering this kind of products and not even responding when needed then i dnt think the percentage of customers will going to increase.uploading the pic of saree and the package envelope .serious dnt knw abt the package's details, how its happen?

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Oct 10, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Snapdeal.com Customer Care's response Hi Ajdevi

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Sep 03, 2018

Updated by Ajdevi Kindo So now Snapdeal team what is the solution?what action u r going to take so that I won't be suffered?need a solution as soon as possible.

Verified Support

Sep 04, 2018

Snapdeal.com Customer Care's response Dear Customer,

Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority.

Regards,
Snapdeal Team

Sep 04, 2018

Updated by Ajdevi Kindo So can I know how many days you r going to take to sort out?

Sep 06, 2018

Updated by Ajdevi Kindo May I know y the complaint is marked as resolved when it has not been so?Snapdeal r u thinking it's a kind of joke, is customer money growing in trees or any kind of game is going on here its almost 12-15 days u hv not given any single solution about what happened, n when it will complete one month you will say its almost one month we can't have any record of it etc etc.or u r waiting for completion of one month ?
Disgusting Snapdeal really you only sent have worst product Ur services are more irritating.

Verified Support

Sep 06, 2018

Snapdeal.com Customer Care's response Hi Ajdevi,

We understand that it has taken longer than expected. We're working on the issue and we'll have this sorted on priority.

Thanks!
Team Snapdeal

Sep 07, 2018

Updated by Ajdevi Kindo What kind of actions you r taking, may I know ?Do u have understood actually what has happened?I don't think you hv understood what is the matter..provide customer service no.need to talk ..BCS the which I m getting in my email from. Snapdeal helpline services won't show that u really hv understood what has happened, so btr u provide me the executive no.hope this won't TK time to provide no.

Sep 09, 2018

Updated by Ajdevi Kindo Snapdeal is d way Ur executive used to serve customers and solve their problems, , i[censored] can't y is Snapdeal still open it should be banned

Sep 11, 2018

Updated by Ajdevi Kindo Snapdeal I didn't get any update from Ur side.wat action u r taking that it is taking so much of tym dat u can't gv details wat has happened?