[Resolved]  Snapdeal.com — orion nf2480sm02 women watch/ status shown as delivered but i haven't received my product

I have ordered my product on december 14, 2018 and i could see status as delivered on december 20, 2018 but i haven't received my item. I raised a complaint to help desk yet no response post 48 hours also from them, please resolve the issue asap as it a bday gift for my cousin. At least please refund my money so i can order the same product in the website.

Item name: orion nf2480sm02 women watch
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Feb 1, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Snapdeal.com Customer Care's response
Dear Sahasra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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