[Resolved] Snapdeal.com — paras magic gloss resin dwarf fountain/ item broken

Anandhan RM

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500055
Website:	www.snapdeal.com

I have ordered this item on 24nov, they have delivered on 30th nov 2017. After received the item, we have checked the item, it was broken with same day i have raised the returned request, they didn't pick up my item till now. They sent the sms that we could not reach your place, please send it to mentioned address, when i tried to send the item, they didn't receive my item.

Still, i m sending email to customer care, no response from them.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Feb 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2017

Snapdeal.com Customer Care's response Dear Anandhan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dec 26, 2017

Updated by Anandhan RM Hi,

More than twice I have done the reschedule for pick up the broken item. Still, I m waiting no one come to us.

Regards,
Anand

Verified Support

Dec 26, 2017

Snapdeal.com Customer Care's response Dear Anandhan,

Hope you are doing well.

Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal

Dec 26, 2017

Updated by Anandhan RM Hi,

Last one month I am waiting on returning my item, may it will take another year to pick up my item, very worst service from snapdeal team, hereafter I never buy any items from snapdeal.
Please take the necessary steps to pick up my item.

Regards,
Anand