[Resolved] Snapdeal.com — payment made but my order was not listed and sms regarding order process | |
I had placed an order for a cotton saree and they collected 625 rupees after payment through my canara bank debit card with verification code as 7016. My mobile number [protected]. I was not able to see my order details in my account and also i didn't get any email or sms confirmation. Payment was done at 30th september 2017 at 19:14. Kindly rectify the problem and refund my amount. Was this information helpful? | |
Nov 5, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Snapdeal.com Customer Care's response Dear rgeetha, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal | |
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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5 months before i brought jbl headset with 1 year warrenty but now one side of my headset was not working...how can i claim that...
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal