[Resolved] Snapdeal.com — philips qt4011/15 beard trimmer | |
I ordered a Philips QT 4011/15 beard trimmer for rs 1748 on 22nd Oct 18. The product which I received was entirely different Philips BT 1212/15 trimmer whose MRP is rs 875. I requested for replacement for the same but even after 4 days there is no response from snapdeal. No pickup date has been given. I am not even able to contact a customer care executive. Why is it so? Is snapdeal taking us customers as fools? Terrible experience...
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Dec 9, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2018 Snapdeal.com Customer Care's response Hi Rajiv, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |
 2 Comments | |
Comments
Sir i have ordered havells wire want to know about ...havells pvc wires are returnable or not ...and philps trimmers are returnable or not
Snapdeal.com Customer Care's response, May 15, 2019
Verified Support
Dear Customer,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal