[Resolved] Snapdeal.com — prestige jmg champ 550w juicer mixer grinder | |||||
I purchased a prestige jmg champ 550 3 juicer mixer grinder through snapdeal vide invoice no. Sf6d30/280 dated 13.03.2018. The order was placed on 12.03.2018 and product was delivered on 16.03.2018. This is to inform you that product was received in damaged condition. One lock of the product is totally broken. I made a request for return as per policy on the vary same day through snapdeal apps but the item was not picked up for return. Despite of picking the product my request is being rescheduled so many times since the day of my complaint/delivery. Recently, pickup was scheduled for 23.03.2018. Till today i. E. 24.3.2018 product has not been picked up. You are requested to look into the matter please. Was this information helpful? | |||||
May 7, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 26, 2018 Snapdeal.com Customer Care's response Dear Ajay(Ajay_160977), We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Mar 26, 2018 Updated by Ajay_160977 Order ID- [protected] Verified Support Mar 27, 2018 Snapdeal.com Customer Care's response Dear Ajay, Hope you are doing well. Our team is working on your concern and would get in touch with you at the earliest. We request your cooperation in the interim. Regards, Team Snapdeal Verified Support Apr 04, 2018 Snapdeal.com Customer Care's response Dear Ajay, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal