[Resolved] Snapdeal.com — product cancelled without phone calls

Alivi Aye

from Bengaluru, Karnataka

Address:

560064

Dear snapdeal you don't know you are breaking rules of e-comerce industry. Better to deliver product on time with phone calls to your valuable customers. If you have choosen an option for money making then i will stop you here. I will take action against your company and inform to e-comerce ministry regarding your this inappropriate way of cancellation. I have ordered one watch last month jan - 30, 2019 but till date waiting and you are automatically cancelled and again rescheduled for delivery. My register no is [protected], email - [protected]@gmail.com and product id - [protected], timeless ar2448 stainless. Kindly delivery by today evening otherwise will complain to ministry of commerce and industry - mr. Suresh prabhu. Thanks

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Mar 20, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2019

Snapdeal.com Customer Care's response Hi Alivi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal