[Resolved]  Snapdeal.com — product damage/broken

Address:Airport cafeteria, Dimapur NaGaland, Dimapur, Nagaland, 797112

My sub order id - [protected], versace fragrance bright crystal. Which i received broken and empty perfume bottle. I have requested for return pick up on 14th april 2019 but its been almost a month they have rescheduling the pick up of return item. I have contacted the customer care and also email numerous time at helpcentre snapdeal but no response apart from rescheduling everyday. Snapdeal have made such a bad impression firstly on delivering empty and broken perfume bottle and secondly by delaying refund of my money. Such a horrible service.
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Jun 20, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Snapdeal.com Customer Care's response
Hi Yangthy,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Verified Support
May 16, 2019
Snapdeal.com Customer Care's response
Hi Yangthy,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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