[Resolved]  Snapdeal.com — Product not being picked up for return

Address:New Delhi, Delhi, 110044
Website:www.snapdeal.com

Suborder I'd : [protected]
I received a laptop battery on 23 March 2017, but I was not satisfied with the product at all. So I put in a return request the very next day and each day I get a new message and email telling me how Snapdeal was unable to pickup my product and the pickup date has been rescheduled.
After this went on for 3 days I put in a mail at [protected]@snapdeal.Com detailing my problem but except from the automated message I did not receive any email addressing my problem.
I have tried talking to a Snapdeal customer care executive but seems like no customer care number or any email id ([protected]@snapdeal.com
[protected]@snapdeal.com) exists anymore.
I would really appreciate if my problem gets solved soon, and I am not stuck with a fake laptop battery.
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Apr 28, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2017
Snapdeal.com Customer Care's response
Dear Chirag Parasha,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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