Snapdeal.com — Product not delivered | |||||
Hi, I have purchased Dr Morepen Digital Thermometer (MT-101) on 28-Apr-2016.Order ID: [protected]. It suppose to be deliver on or before 03-May-2016. Till the date I have not received the product. I wrote to '[protected]@snapdeal.com' and they said, we are not able to reach you..!! Then on 05-May-2016, I got a call from [protected] introducing as higher authority and promised that product will deliver before end of the day(on 05-May-2016). But I haven't got any call from anyone regarding my product delivery..!! And Finally, Today(06-May-2016) I got a mail, that my order has been cancelled..!!! Is this the expected service from SNAPDEAL..!! Each and every time, given a false commitment to customer and suddenly cancel the order..!! Actually, I think, to bluff CUSTOMER, THEY ARE SHOWING HUGH DISCOUNT IN THEIR WEBSITE AND WHEN SOME CUSTOMER BOUGHT THE PRODUCT, HARASS THE CUSTOMER AND THEN SILENTLY CANCEL THE PRODUCT. MOST IMPOTENT, THEY DON'T HAVE PROPER CUSTOMER CARE CHANNEL TO COMPLAIN OR TALK TO THEM ABOUT YOUR ISSUE. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 24 Comments | |||||
Comments
Dear Niranjan PSN,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
i don't get order yet
my name is parag raval I ordered a 16 gb pandrive on 20/10/2014 but don't get pandrive yet this is 30/10/2014 .I want to know that when I get my pandrive please give it to me soon. Dear Niranjan PSN,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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Cancellation of the product and refund of the money
I have raised a request for the CANCELLATION of the product and refund of my money. Request #7458176 Kindly ensure that the cancellation is done as early as possible and let me know when I would be receiving the refund amount.