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[Resolved]  Snapdeal.com — product not delivered

I had order a fastrack watch from snapdeal 30 days back but i have not received the watch. I receive the message that it will be delivered on this date but never receive a call or shipment and shown as delivered by them. When i tried to contact to snapdeal, no one is picking up my call. There a auto voice call option only which never respond the query. When i send the email they said they will provide the proof of delivery but never came back as they don't have any as the product is not delivered at first place.

I want my money to be refunded asap or deliver the product.

This is the first time i used snapdeal and cheated by them.

Hope to hear soon.
Complaint marked as Resolved Jul 2, 2019

Complaint Status


[Jun 01, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response Jun 01, 2019
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    Customer satisfaction rating
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    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020