[Resolved] Snapdeal.com — Product not delivered even after one month of payment

kris_20_7

from Shillong, Meghalaya

Address:	East Khasi Hills, Meghalaya, 793001
Website:	snapdeal.com

I ordered a Benton Executive High Back Brown chair (Order ID: [protected] ) and made the payment of Rs.4396 on 4th oct. but even after one month it was still showing preparing for dispatch. I got the product during puja offer and immediately after puja the price was increased and since then i have been complaining snapdeal but no one replied or call. I only got a ref no.34747200 after sending several complain. but today when I got in touch with the customer care, they cancelled my order only n said refund will come within 4days. they r cheating customers on the name of discount and not delivering the product.

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Jan 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

Snapdeal.com Customer Care's response Dear kris_20_7,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 06, 2016

Snapdeal.com Customer Care's response Dear kris_20_7,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal