[Resolved] Snapdeal.com — product not received and status showing delivered
Ku[email protected] on Feb 14, 2019
Sir/madam, i am complaining about the order #[protected] for rsn pubg mobile game controller (Wireless) controller for pubg mobile game controller (Wireless) (Wireless) game triggers for pubg l1r1 game joysticks which i ordered on the 1/2/2019 but didn't received but was shown that i got the product on 9/2/2019 for which i waited that day and till now haven't received it yet and have lodged a complaint via email with reference #54305186 but their is no update that i have got from snapdeal. I want either you deliver the product or refund back the amount. My contact [protected]@gmail.com.
Complaint marked as Resolved Mar 12, 2019
The company only tried delaying my complaint they thought we are illiterate and would forget about our money, kept on emailing them and replied them back about 20-30 emails after 41 days on March 11, 2019 they refunded back my ₹178 with an email apology
[Feb 14, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified SupportSnapdeal.com Customer Care's response, Feb 14, 2019
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Verified SupportSnapdeal.com Customer Care's response, Mar 01, 2019
Hi Kunal, so sorry that this is taking time. But I just checked, it is definitely being worked on. Thanks for your patience. Regards, Team Snapdeal
Verified SupportSnapdeal.com Customer Care's response, Mar 02, 2019
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Verified SupportSnapdeal.com Customer Care's response, Mar 13, 2019
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 10 days.
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