[Resolved] Snapdeal.com — product not received only box or bill received | |||||
2044 rs ka order 19.09.2018 ko kiya hua 24.09.2018 ko receive hua or delivery man ke saamne hi kholne p usme kewal box or bill nikla or kuch nahin. Delivery man ke taraf se apne courier kendr par inform kiya gya ki sir is packing me saaman nahi nikla hai to kya kiya jaye. Unhone batya ki return request dalwa do. Mere dwara baad me courier center par jane par waha bhi yhi bataya gya . Mene return request daal di baad me return request closed show ho raha hai. Evening time me mere paas courier center se phone aya ki ab isme police case banega to mene un se bola aap ke samne hi box open hua hai to bolne lage nahin sir me waha nahin dekh rha tha us time. Apni bat se palat rha tha delivery man is se bachne ke liye. जो मुझे करना उचित लगेगा वो सब मे अवश्य करूँगा आपका डिलीवरी मैन अपनी बात से मुकुर रहा है उसकी कॉल रिकॉर्डिंग भी में कल अवश्य निकलवा लूंगा। मेरा बॉक्स जिसमे कुछ नहीं निकला बिल के सिवाय वो आपके कोरियर सेंटर पर ही रखवा लिया गया है बोला गया था कि कल शाम तक आपके पास दूसरी पैकिंग या आपके पैसे बापस हो जाएंगे लेकिन साम के समय कुछ और ही बात करि गयी जिसमे उनके द्वारा पुलिस केस बनवाये जाने की बात कही गयी और डिलीवरी मैन के सामने पार्सल ना खोले जाने की ओर उसके द्वारा न देखे जाने की भी बात कही गयी। Was this information helpful? | |||||
Oct 29, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 Snapdeal.com Customer Care's response Hi MahivanWe are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
1 Comment | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Order ID-
1- [protected]
2- [protected]
it's been more than 20 days and refund is not showing up on my account summary.
my snapdeal account is associated to this mail [protected]@yahoo.com.
kindly call me or revert me back on my mail id.
C...* Kaat diya saalo ne
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal