[Resolved]  Snapdeal.com — product not received only box or bill received

Address:Firozabad, Uttar Pradesh, 205135
Website:Www.Snapdeal.com

2044 rs ka order 19.09.2018 ko kiya hua 24.09.2018 ko receive hua or delivery man ke saamne hi kholne p usme kewal box or bill nikla or kuch nahin. Delivery man ke taraf se apne courier kendr par inform kiya gya ki sir is packing me saaman nahi nikla hai to kya kiya jaye. Unhone batya ki return request dalwa do. Mere dwara baad me courier center par jane par waha bhi yhi bataya gya . Mene return request daal di baad me return request closed show ho raha hai. Evening time me mere paas courier center se phone aya ki ab isme police case banega to mene un se bola aap ke samne hi box open hua hai to bolne lage nahin sir me waha nahin dekh rha tha us time. Apni bat se palat rha tha delivery man is se bachne ke liye.
जो मुझे करना उचित लगेगा वो सब मे अवश्य करूँगा
आपका डिलीवरी मैन अपनी बात से मुकुर रहा है उसकी कॉल रिकॉर्डिंग भी में कल अवश्य निकलवा लूंगा।
मेरा बॉक्स जिसमे कुछ नहीं निकला बिल के सिवाय वो आपके कोरियर सेंटर पर ही रखवा लिया गया है
बोला गया था कि कल शाम तक आपके पास दूसरी पैकिंग या आपके पैसे बापस हो जाएंगे लेकिन साम के समय कुछ और ही बात करि गयी जिसमे उनके द्वारा पुलिस केस बनवाये जाने की बात कही गयी और डिलीवरी मैन के सामने पार्सल ना खोले जाने की ओर उसके द्वारा न देखे जाने की भी बात कही गयी।
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Oct 29, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 26, 2018
Updated by Mahivan
आज मुझे स्नैपडील की तरफ से फ़ोन अये हुए हैं जो इन नंबरो से हैं-
[protected].
[protected]
क्या ये न. स्नैपडील के ही हैं

इनके द्वारा कहा गया कि आपका रिफंड होगा तो आप अपने डेबिट कार्ड का नंबर उपलब्ध कराएं जो मेरे द्वारा इन्हें नहीं बताया गया।
Verified Support
Sep 27, 2018
Snapdeal.com Customer Care's response
Hi Mahivan

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I didn't receive refund of my two products yet.
Order ID-
1- [protected]
2- [protected]
it's been more than 20 days and refund is not showing up on my account summary.
my snapdeal account is associated to this mail [protected]@yahoo.com.

kindly call me or revert me back on my mail id.
Mahivan's [Complaint's author] reply, Sep 25, 2018
Snapdeal h kuch bhi kar sakta hai.
C...* Kaat diya saalo ne
Snapdeal.com Customer Care's response, Sep 27, 2018
Verified Support
Dear Rahul,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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