Snapdeal.com — Product refund

Address:	New Delhi, Delhi
Website:	www.snapdeal.com

I have purchased a micromax spark 2 phone by snapdeal
I placed an order on 7 may and i received the order on 8 may and this phone have some problems like hanging touch and some application is not so that i raised a request for refund on 14 may (As per 7 days replace and refund policy of snapdeal), the refund request was successfully sown on snapdead side and expected pickup order date sown 16 may but no body come to pickup the order till now
And i also send many time to request to refund the order by mail but no body give the response and snapdeal send the to me
Go to the service center
I also send 3 -4 times reminders
Every time i received the same mail go to the service center

Order id [protected]
Product micromax canvas spark 2plus


Yogendra singh
[protected]