[Resolved]  Snapdeal.com — product replacement

I have ordered moto c plus (Invoice number : s28695/18/476) mobile from snapdeal on[protected]. I have received moto c model instead of moto c plus. I have paid rs.7199/- for the mobile. But the original price of moto c is 6199/- only. The same day i received the mobile, have put for replacement. I have received a message that the my request will be processed within 48 hours. But it's being 72 hours and no person contacted me for the same. What will i do for getting the product that i ordered and paid.
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Jun 5, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 05, 2018
Snapdeal.com Customer Care's response
Dear Rejin,

Sorry for the inconvenience caused to you.We tried reaching out to you, but couldn't get through. We've sent you an email, please check.

Regards,
Team Snapdeal
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