[Resolved]  Snapdeal.com — product return courier amount not refunded

I have been trying to reach Snapdeal for a 4 month now.. but they still have not refunded me an amount of Rs. 1237/- .
They told me that I can return the courier personally and they would refund my account.but they not refund my amount customer care daily call and tell me your amount refund in 48 hours but amount is not coming why. Am telling customer care service i want writen. My money will be refund 48 hours but nobody send me in writen your amount will be refund.
worst service snapdeal same on you.