[Resolved] Snapdeal.com — Product still not dispatched even after 10 days

Rahul Chauhan049

from Gohana, Haryana

Website:

www.snapdeal.com

Order ID: [protected], Placed On 19 Mar, 2017
I am supposed to get my order between 25 to 29 march but still even after 8 days its status is "preparing for dispatch".worst service.i have alredy complained about this but no one contact me even after 48 hours..you guys forget customer once they pay you.There is no means to directly call you.I need this product on a function on 1 april so it is very important for me to get it delivered before 1 april it still not dispatched.Now listen i want my product now either courier it now or deliver it by yourself i dont know i want it before 29 otherwise...one thing is sure that no one from my family ever buy anything from snapdeal again there is no way to contact you dont you guys understand people have plans.

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May 8, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Snapdeal.com Customer Care's response Dear Rahul Chauhan049,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Apr 03, 2017

Updated by Rahul Chauhan049 worst service ever seen.Going to court i want my product now.Today is 3 april you guys only do talking you are not taking action each time i contact costumer care they told me to wait 2 more days.from 6 days i am calling costumer care and each time i have to wait to more days.everything is happening but my product isnt dispatching.I want to talk seller direct. you guys have 10 hours if my product didnt get delivered until 4 april 2 am i will go to court.I will sue your company.worst service ever seen.

Verified Support

Apr 06, 2017

Snapdeal.com Customer Care's response Dear Rahul Chauhan049,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal