[Resolved]  Snapdeal.com — products not delivered.. not even attempted.

Address:East Sikkim, Sikkim, 737101

Snapdeal customer care is voice fed machine. No personnel to whom one can explain problems regarding products, inefficient courier... Unlike other on line and their related courier partner.

My products reach the destination but courier don't even attempt delivery..in the mean time, company keep sending sms like 'customer refused delivery'.. Next date?.

And, the process repeats. Sad.
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Apr 1, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Feb 28, 2018
Updated by Kala Khangsarpa
My next order delivery date is suppose to be 5 March but it has already reached its destination according to sms recieved this morning 28/03/2018...but I am positive that I am not getting my product..
Verified Support
Mar 01, 2018
Snapdeal.com Customer Care's response
Dear Customer(Kala Khangsarpa),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
Complaint comments 

Comments

I am asking that I will be ready to come but they are Not even trying to deliver the product this an worst service I never come across in any online shopping
Snapdeal.com Customer Care's response, Mar 3, 2018
Verified Support
Dear Vidwath C N Gowda,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 11, 2018
Verified Support
Dear Vidwath C N Gowda,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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