[Resolved] Snapdeal.com — puma flip flop not picked up after raising return request on the 16 july 19 | |||
Snapdeal order id [protected] has not been picked up by your courier service even after placing the return request on 16 july. Ecom reverse pickup order number : [protected] of snapdeal, ecom express, also be noted after several attempt of contacting you on your customer care # [protected] it prompt that the same has been picked up. Returning the product unused with original packing as it is a copied product and of inferior quality of the brand puma and the seller of product vikas enterprise is selling his goods on your platform with the intention of cheating the customers. Snap deal team even after repeated reminders and a lot of follow up the puma slide have not been picked up. Your courier partner ecom express is playing dirty and they are not responding to the number of the rider being provided by them. If the shoes are not picked up within 1-2 days i shall be compelled to take this issue to the consumer grievance cell and costs and consequences will have to be borne by snapdeal. Enough of this game by snapdeal. I will even go into print and media to expose the dirty shipments you make to clients and then trouble them for refund. Shamefully the guys don't have any regrets just keep sending mails which have no meaning. You have time until friday 26 july to get the shoes picked up and refund me the amount failing which i shall approach the grievance cell. Was this information helpful? | |||
Jul 24, 2019 Complaint marked as Resolved Item picked up Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 Snapdeal.com Customer Care's response Hi Sunny, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Verified Support Jul 26, 2019 Snapdeal.com Customer Care's response Dear Customer, Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks! Team Snapdeal Verified Support Jul 26, 2019 Snapdeal.com Customer Care's response Dear Customer, We are in coordination with our team and we'll keep you posted. Apologies as it's taking longer than usual. Thanks! Team Snapdeal | |||
2 Comments | |||
Comments
Sir, today i got scratch card and coupan code saying u won 11lakh of rupees...i have voice record of same no printed on scratch card.
Snapdeal.com Customer Care's response, Jul 25, 2019
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