[Resolved]  Snapdeal.com — puncher p9

Address:Mysore, Karnataka, 570028
Website:www.snapdeal.com

In the website, snap deal says that they will refund the money within 2 hours of picking up the item!! I receive a message saying i will get a refund in 1 - 3 days!! When i check the online status it says, the refund will be given on[protected]. It has already been more than 24 hours and there is no update from them yet!! I don't on which update i need to rely on!!

When i send them an email, there is an automated email i get from them stating that they hear me!!

Mr. Kunal, you are really running one of the worse ever e-com!! You better get to learn from flipkart!! They are always on time and they never delay their promises!!
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Feb 12, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2019
Snapdeal.com Customer Care's response
Hi Sai!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Verified Support
Jan 10, 2019
Snapdeal.com Customer Care's response
Dear Sai,

Hope you are doing well.

We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal
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