[Resolved]  Snapdeal.com — ray ban sunglasses

Address:Rajkot, Gujarat, 360001
Website:www.snapdeal.com

Hello!

I have been a regular buyer of things online and have been buying from many online portals and apps.

However, i have ordered ray ban sun glasses from snapdeal vide order ids. [protected], [protected], [protected] but have been delivered fake ray ban sunglasses.

This is not the first time that i have received fake products from snapdeal. They ought to check and verify the authenticity and originality of products and sellers. Extremely dissatisfied.

I request snapdeal to conduct periodic surveys within the listings and identify such cheats who use the goodwill and platform of snapdeal to sell spurious and duplicate goods.

Such incidences are border line breach of trust on snapdeal's part since customers like myself prefer buying from them assuming and hoping that since snapdeal is such a giant name with such a great reputation we shall not be cheated or fooled.

However, and because this is not the first time, i cannot trust snapdeal for my shopping anymore and shall concentrate on other sites and apps. I feel terrible in being cheated and sincerely wish that i should not have trusted snapdeal again after my first bad experience.
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May 26, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Snapdeal.com Customer Care's response
Dear Rushit!

Please be assured that we're working on it & will have this resolved at the earliest.

Thanks!
Team Snapdeal
Apr 27, 2018
Updated by Rushit Sheth
Dear Snapdeal,

Pls stop making us fools. What shall you look into? What shall you do? Lets have you post it on an open forum. I'm taking this to facebook as well.

I'd like to know in print what you are doing to stop the selling of counterfeit goods. I'd also like to know what actions have been taken against the seller.

Post your reply here. I guarantee you that if I do not get a satisfactory reply soon I'm taking this to facebook on you official page.

Shall wait for your reply and pls do not give such idiotic, programmed and general replies that you gave earlier. Be specific in your reply.
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Sir Maine Ise returned kar diya h but refund me Maine bank account no me Kch no mistake se galat ho gaya h sir mera hlp kijiye Mera paisa wapas karne me Meri hlp Kare Mera paisa 1448rs h
Snapdeal.com Customer Care's response, Apr 26, 2018
Verified Support
Hi Tabassum!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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