[Resolved]  Snapdeal.com — received a register post with letter and coupon card from snapdeal

Dear sir,
Today i received a letter and card to strach in which it is stated that i won rs8, 40, 000/-.in that letter there are few numbers to contact. After surfing internet about the same i contacted the person name alok kumar singh who is a snapdeal executive. He asked me to transfer bank charges of 8500/- in order to claim my prize money. I have done it. After that again he asked me to transfer 16800/- in order to get the money into my account. I have it too but i didn't get that prize money. Again he sent some pdf stating rbi saving to current bond charges 32500/- need to be paid as it is huge amount. Please help me in this regard
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Apr 3, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2020
Snapdeal.com Customer Care's response
Dear Bharathi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Complaint comments 

Comments

Hello sir please solve my issue, i order ambrane powerbank and i got other power bank in my order help me for refund in snapdeal

Snapdeal.com Customer Care's response, Mar 3, 2020
Verified Support
Hi Manoj,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
𝘽𝙀𝙒𝘼𝙍𝙀 !!! 𝙊𝙁 𝙎𝙉𝘼𝙋𝘿𝙀𝘼𝙇 𝙁𝙍𝘼𝙐𝘿𝙎...

My Dad Got cheated in the name of a 𝙎𝙉𝘼𝙋𝘿𝙀𝘼𝙇 executive named

"𝘼𝙡𝙤𝙠 𝙆𝙪𝙢𝙖𝙧 𝙎𝙞𝙣𝙜𝙝"

Hi guys, ...actually this week my dad has ordered a product from 𝗦𝗡𝗮𝗽𝗗𝗲𝗮𝗹 .
Three days back (𝟐𝟒𝐭𝐡 𝐀𝐮𝐠 𝟐𝟎𝟐𝟎) he got a call from this number "𝟔𝟐𝟗𝟎𝟒𝟔𝟏𝟖𝟑𝟒" saying that my dad has 𝗪𝗼𝗻 𝟭𝘀𝘁 𝗽𝗿𝗶𝗰𝗲 𝗼𝗳 𝗧𝗮𝘁𝗮 𝗦𝘁𝗼𝗿𝗺𝗲 𝗰𝗮𝗿...so he asked my dad to pay just 𝐑𝐬.𝟐𝟓𝟎𝟎 as REGISTRATION FEE. So that the car will reach out doorsteps within 24hrs it seems...so we thought its just that much so we didnt think too much about it n played the amount to an account he gave ...

After revieving the amount 𝗔𝗹𝗼𝗸 𝗞𝘂𝗺𝗮𝗿 𝗦𝗶𝗻𝗴𝗵 asked my dad to pay 𝐑𝐬.𝟑𝟎𝟎𝟎 i.e half of the 𝙄𝙣𝙨𝙪𝙧𝙖𝙣𝙘𝙚 𝙛𝙚𝙚...so my dad refused...but he kept on chasing us by calling n calling...he told that if we get this car even he will get a Bike as a gift from the company...then we thought it was genuine...n did the payment...

Aftr getting that amount he called my dad once again n asked him to pay 𝐇𝐚𝐥𝐟 𝐨𝐟 𝐭𝐡𝐞 𝐜𝐨𝐧𝐭𝐚𝐢𝐧𝐞𝐫 𝐜𝐡𝐚𝐫𝐠𝐞 𝐨𝐟 𝐑𝐬.𝟒𝟎𝟎𝟎...so we refused ...so what he did was...he asked us to pay only the DISEL CHARGE of 𝐑𝐬.𝟐𝟎𝟎𝟎 ...so we told him we don't want the car instead u better return our money back

...Then later he called n asked us to pay 𝙍𝙚𝙩𝙪𝙧𝙣 𝙛𝙤𝙧𝙢 𝙖𝙥𝙥𝙡𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙛𝙚𝙚 of 𝐑𝐬.𝟏𝟏𝟓𝟎...
By hearing this we got confused...n we thought it was genuine...n we searched in google too...but some of the reviews were positive...so we decided to pay the DISEL AMOUNT...𝐑𝐬.𝟐𝟐𝟎𝟎...

Aftr the payment he said the truck driver has left n he is on the way to our home...n he said he will reach the destination around 6 hrs...aftr 3 hrs...my dad got call from 𝐀𝐥𝐨𝐤 𝐊𝐮𝐦𝐚𝐫 𝐒𝐢𝐧𝐠𝐡 saying that the truck met with an accident with an autorikshaw so that truck driver has to pay 𝐑𝐬.𝟑𝟎, 𝟎𝟎𝟎 to the auto driver ...so he asked us to pay half of the amount i.e, Rs.15000... By hearing this we confirmed that he is an 𝙐𝙇𝙏𝙍𝘼 𝙁𝙍𝘼𝙐𝘿

""𝙂𝙪𝙮𝙨 ...𝙄 𝙝𝙤𝙥𝙚 𝙩𝙝𝙞𝙨 𝙁𝙍𝘼𝙐𝘿 𝙒𝙊𝙍𝙆𝙎 𝙨𝙝𝙖𝙡𝙡 𝙣𝙚𝙫𝙚𝙧 𝙧𝙚𝙥𝙚𝙖𝙩 𝙖𝙜𝙖𝙞𝙣..𝙨𝙤 𝙚𝙫𝙚𝙣 𝙞𝙛 𝙪 𝙧 𝙖 𝙫𝙞𝙘𝙩𝙞𝙢 ...𝙥𝙡𝙚𝙖𝙨𝙚 𝙙𝙤𝙣'𝙩 𝙨𝙞𝙩 𝙞𝙙𝙡𝙚...𝙡𝙚𝙩'𝙨 𝙧𝙖𝙞𝙨𝙚 𝙤𝙪𝙧 𝙫𝙤𝙞𝙘𝙚 𝙖𝙜𝙖𝙞𝙣𝙨𝙩 𝙩𝙝𝙚𝙨𝙚 𝙠𝙞𝙣𝙙 𝙤𝙛 𝙥𝙚𝙤𝙥𝙡𝙚...𝙨𝙤 𝙩𝙝𝙖𝙩 𝙬𝙖𝙩 𝙝𝙖𝙥𝙥𝙚𝙣𝙙 𝙩𝙤 𝙪𝙨 𝙨𝙝𝙤𝙪𝙡𝙙 𝙣𝙤𝙩 𝙝𝙖𝙥𝙥𝙚𝙣 𝙬𝙞𝙩𝙝 𝙖𝙣𝙮 𝙞𝙣𝙙𝙞𝙫𝙞𝙙𝙪𝙖𝙡 𝙞𝙣 𝙩𝙝𝙞𝙨 𝙬𝙤𝙧𝙡𝙙""...🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

Snapdeal.com Customer Care's response, Aug 28, 2020
Verified Support
Hi Sneha!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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