[Resolved] Snapdeal.com — received duplicate product and still no refund received after returning the product

Kalpesh.Parab

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400079
Website:	www.snapdeal.com

Dear snapdeal,

I have ordered the fastrack men's watch on dated 3rd september 2018, my order no was [protected], invoice no s0f0a4/18/50314, seller was fashselect company (Delhi) received on 7th september 2018 in the office situated at mumbai. I have received the watch but it was not original fastrack brand quality and finishing was so poor when i inquired in fastrack showroom they told me its completely fake product. I have informed snapdeal about the fake product and they registered return pick up for me and picked up the same, but still not received any cashback in my account. Its really worst that first snapdeal selling a fake product under the famous brand name and they are not giving cashback if anyone highlights the same.

Request you to please look into the same and resolve on high priority.

Regards,
Kalpesh parab
+91-[protected]
Kalpesh. [protected]@outlook.com

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Sep 22, 2018

Complaint marked as Resolved

Snapdeal is worst online shopping site they sold me duplicate product and finaly refunded my money.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

Snapdeal.com Customer Care's response Dear Kalpesh,

Hope you are doing well.

Apologies for the inconvenience caused. We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal

Sep 22, 2018

Updated by Kalpesh.Parab Thank you snapdeal for your worst service and worst product
I am sorry that i purchased from snapdeal i will never purchase from you again and i will surely try to aware maximum people not to be fool and buy on snapdeal.