[Resolved] Snapdeal.com — Received empty box instead of the product. | |||
Hi I placed an order for 250 gb ssd and the order number is [protected]. But I only received the empty box with its accessories, this wad a horrifying shock immediately when I wanted to update this on the account the order states as still not delivered and when I tried adding information about the delivery, still the system is not allowing me to register a complain with them. Terrifying feeling after paying not receiving the product and on top of that the app not allowing me to provide the details to snapdeal.. Please some one look into this and revert on priority. Was this information helpful? | |||
Complaint marked as Resolved
Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 15, 2015 Snapdeal.com Customer Care's response Dear vikas kumar123, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line. Thank You for your cooperation. Regards, Snapdeal Online Team | |||
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+91 11 4637 1100 [Customer Care]
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+91 92 1269 2126 [Customer Care]
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Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal