[Resolved]  Snapdeal.com — Received empty box instead of the product.

Address:Bangalore, Karnataka

Hi I placed an order for 250 gb ssd and the order number is [protected]. But I only received the empty box with its accessories, this wad a horrifying shock immediately when I wanted to update this on the account the order states as still not delivered and when I tried adding information about the delivery, still the system is not allowing me to register a complain with them. Terrifying feeling after paying not receiving the product and on top of that the app not allowing me to provide the details to snapdeal.. Please some one look into this and revert on priority.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2015
Snapdeal.com Customer Care's response
Dear vikas kumar123,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Complaint comments 

Comments

Hi vikas kumar123,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information