[Resolved]  Snapdeal.com — received fake product, snapdeal is not reverting back with satisfactory answer

Address:	Gurgaon, Haryana, 122001
Website:	snap

I bought a binocular from snapdeal worth rs 5199 on 9th sep. Which was delivered on 11th sep. I opened and found, its not a genuine product so i got it checked with olympus service center, they declared its a copied product. I raised a return request on 14th sep, on 16th they reverted back and asked for the picture of the product, i shared the same on 19th, since then i am following up with them by different sources of social medias and email as well. On 22nd sep, again i received an email that my courier will be picked up on 24th sep sunday, but no one came and now snapdeal is not giving and concrete answer on the same. They are cooking a different story all together. 2 weeks are more then enough time to get identify the actual issue.